This store requires javascript to be enabled for some features to work correctly.
In my order of multiple items, I did not receive the cuff links. I looked everywhere for them in the bag but could not find them. When I initially reached out, I quickly received a response and assured that they were packed. When I went back and looked through all of the items and the bag, I could not find them and let D&W know. I did not receive a response. I then followed-up about a week later about what we could do for this situation and did not receive any response again. I’ve been a long time customer and even frequented their brick & mortar store back in the day, but more than anything else I’m rather disappointed that I have not received a response.
When I saw these and the pocket square (yep got that too), I thought they would be perfect. Guess what? They are! Excellent quality and Bulldogs certainly make fancy dress all that much better. Highly recomended!
The bulldog cufflinks are nice. Decent quality, somewhat lightweight. Packaging was terrible. Two small ziploc bags in a paper mailing envelope. I would expect better for the price. Shipping took FOREVER also, almost a month.
Hi Jamie, Thank you so much for taking the time to leave us a review on our cufflinks. We agree with your thoughts on our packaging as we do not normally ship goods in that manner but to be honest we were out of our normal packaging. We would like to make this right for you so we will be sending you an electronic $25.00 gift card to you email. Please be on the lookout for that as it might wind up in your spam folder. Should you have any issues with it please email us at cs@duke-winston.com Thank you for your support!
Great quality cuff links for a friend that just list her bulldog. Shipping and notifications could be better. Also I would encourage an options for boxes for small items or giftables.