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Nice looking sweater, but it arrived with a broken zipper. Still awaiting my refund.
We are happy to hear that you like the sweater. However, we would like to apologize for the inconvenience caused by the broken zipper. We understand that this is not the experience you expected from our product and we assure you that this is not a common occurrence.
Please know that we had already issued a refund for your purchase at the beginning of the week. However, it may take a couple of days for the refund to reflect back onto your card. We apologize for not informing you earlier about the refund process. We always strive to provide the best service to our customers and we regret that we fell short in this instance.
Thank you for bringing this issue to our attention. We value your feedback and will use it to improve our products and services. We hope to have the opportunity to serve you better in the future.
Customer Service Team
Ordered the bulldog shirt and the blue long sleeve with gold bulldog logo…amazing looking attire and quality of the product is top notch!! If you’re a bulldog owner and lover…highly recommend ordering from here!! And I appreciate the Winston bulldog sticker that came with my order!!!
Hi there! Thank you so much for your kind review. Our team takes pride in providing top-notch quality products for all bulldog owners and lovers. Thank you for choosing our brand!